Digital UniverseDocumentation

Troubleshooting

Start with the failing boundary and gather a small, useful diagnostic record.

Check context and health#

Confirm the selected environment before investigating a missing service. Then inspect resource health and the most recent deployment events. A successful apply means the desired state was accepted; readiness may still be converging.

Shell
du context show
du doctor
du services describe catalog
du events list --service catalog --since 30m

Common symptoms#

SymptomCheck first
Service remains pendingCapacity availability and placement constraints
Gateway returns 503Service readiness and healthy replica count
API returns 403Identity scopes and project membership
A change is not visibleActive context and deployed revision
Volume attachment failsRegion, access mode, and current attachment

Collect a safe support bundle#

Record the request ID, resource name, environment, and approximate event time. Redact credentials and customer content. A useful report includes expected behavior, actual behavior, and the smallest reproduction you can provide.

Digital Universe DocumentationReference edition · v2.4

↑ ↓ to navigateEnter to openEsc to close